Welcome to Servicom, University of Benin.
Servicom is a social contract between the Federal Government of Nigeria and its people as it underscores and promotes the right of every Nigerian to good service. It is in this light that the Servicom charter and complain policy of the University of Benin examines the different services rendered by the institution and the standard for achieving high level of service delivery.
The charter was develop to ensure that the founding philosophy of the institution – ‘’knowledge for service’’ – remains sacrosanct in the attainment of it vision and mission statement and to ensure the promotion of quality assurance and best practices in the performance of it statutory responsibilities.
Nevertheless, the history and value statement of the University and the expectation and obligation of the students, staff and stakeholders which is key to the achievement of the University objective is also not excluded from the charter.
Moreover, the charter in a panoramic analysis also focus on the sensitive nature of the needs of the physically challenge persons within the institution with a view to giving special consideration to their circumstances in the physical and infrastructural development of the University.
The charter concluded not without mentioning the mechanism design to addressing conflict within the institution which is inevitable in the field of humanity.